Remote-Friendly Branch Operations Leader (Commercial Lines)

Insurance Office Of America, Inc.; Lexington (SC); Híbrido; USD 80.000 - 105.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401K with employer match

Paid holidays

Descripción de la vacante

Insurance Office of America is seeking a Branch Operations Manager - Commercial Lines to lead all branch operations, including performance, budgeting, staffing, and policy implementation. The role also involves participating in producer/agency acquisition and serving as Account Manager for an assigned book of business.

The ideal candidate will have 5+ years in commercial insurance, 2+ years of management experience, and an active P&C license, with CISR or CIC preferred.

Formación

• 5+ years of commercial insurance industry experience
• 2+ years of management/supervisor experience
• Active P&C license
• CISR or CIC designation (preferred)
• Strong communication and negotiation skills
• Proficiency in MS Office (Outlook, Word, Excel)
• High School Diploma or equivalent

Responsabilidades

• Direct daily activities and workflow of the branch team.
• Drive annual strategic and tactical plans.
• Manage branch P&L and control costs.
• Understand and manage the annual budget.
• Communicate leadership vision/mission for the branch.
• Build and manage a qualified operations team.
• Participate in recruitment and evaluate merger/acquisition opportunities.
• Ensure compliance with HR processes and policies.
• Establish and monitor productivity, quality, and service standards.
• Encourage growth and development of personnel.
• Develop future branch operations leaders.
• Promote IOA values and improve engagement.
• Identify gaps and implement corrective actions.
• Monitor and interpret performance data.
• Maintain communication with Regional Director of Operations and sales leadership.
• Resolve operational issues with Branch 1099 sales personnel.
• Develop and ensure compliance with core work processes.
• Implement and enforce company policies.
• Maintain high technical competence and industry expertise.
• Continuously improve management and leadership skills.
• Develop relationships with IOA leadership and employees.

Conocimientos

Commercial insurance knowledge

Leadership

People management

Negotiation

MS Office

Communication

Educación

High School Diploma

Herramientas

MS Office

Descripción del empleo

Insurance Office of America is seeking a Branch Operations Manager - Commercial Lines to lead all branch operations, including performance, budgeting, staffing, and policy implementation. The role also involves participating in producer/agency acquisition and serving as Account Manager for an assigned book of business.

The ideal candidate will have 5+ years in commercial insurance, 2+ years of management experience, and an active P&C license, with CISR or CIC preferred.