Remote French QA & Support Agent (Idaho)

Morley; Oklahoma; Remote; USD 22,000 - 33,000; Full time

Benefits offered by this job

Work from home

No weekends

Paid training

Equipment provided

Benefits available

Professional development

Job summary

Morley is seeking a fluent French bilingual QA agent for a remote position servicing dealership partners. You will document information in English while delivering excellent customer service in French, with no automotive experience required.

This remote role offers training, equipment provided, benefits, and opportunities for professional development, with schedules centered on East/West time zones and no weekend work.

Qualifications

• Must have strong computer navigation and typing skills.
• Extensive customer service experience required (call center, retail, restaurant, etc.).
• Positive, self-starting attitude with attention to detail.
• Excellent interpersonal and listening skills.

Responsibilities

• Receive calls from French-speaking dealers and document information in English.
• Provide resolutions in French using defined processes and applications.
• Meet quality and productivity targets through understanding operations and workflows.
• Deliver timely, accurate solutions via inbound/outbound calls, chats, emails and other channels.

Skills

Strong computer navigation

Typing skills

Customer service experience

Interpersonal and listening skills

Education

Associate degree

Job description

Morley is seeking a fluent French bilingual QA agent for a remote position servicing dealership partners. You will document information in English while delivering excellent customer service in French, with no automotive experience required.

This remote role offers training, equipment provided, benefits, and opportunities for professional development, with schedules centered on East/West time zones and no weekend work.