Remote French‑Bilingual QA Specialist

Morley; Oregon; Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid training

Equipment provided

Benefits available

Professional development

Job summary

Morley is seeking a remote French bilingual Quality Assurance Agent based in the United States (Idaho residents welcome) to support dealership partners in French and English. You will communicate clearly, document information accurately, and help resolve issues using defined processes and applications.

No automotive experience is required. Enjoy a work-from-home role with paid training, flexible scheduling within center hours, and opportunities for professional development and growth.

Qualifications

• Must pass a pre-employment background check and drug screen.
• Fluent in speaking, reading and writing French with Québécois dialect understanding (French fluency test).
• High school diploma or equivalent.
• Proven success in a relevant position for 1+ year.
• Call center experience desired.
• 1+ year of customer service experience.

Responsibilities

• Receive calls from French-speaking dealers.
• Gather and document information in English.
• Deliver resolutions in French using defined processes and applications.
• Meet quality and productivity targets by understanding operations and workflows.
• Provide timely and accurate solutions through inbound/outbound channels (phone, chat, email).
• Maintain a positive, upbeat attitude while handling inquiries.

Skills

Strong computer navigation

Customer service skills

Self-starter with attention to detail

Interpersonal and listening skills

Education

Associate degree

High school diploma or equivalent

Job description

Morley is seeking a remote French bilingual Quality Assurance Agent based in the United States (Idaho residents welcome) to support dealership partners in French and English. You will communicate clearly, document information accurately, and help resolve issues using defined processes and applications.

No automotive experience is required. Enjoy a work-from-home role with paid training, flexible scheduling within center hours, and opportunities for professional development and growth.