Remote French Bilingual QA Agent

Morley; Tennessee; Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Work from home

No weekends

Paid training

Equipment provided

Benefits available

Professional development

Job summary

Morley is seeking a remote French bilingual QA agent to support dealership partners. You will document information in English, resolve issues in French, and maintain strong relationships through timely service.

The role emphasizes customer service, strong communication, and the ability to work from home with paid training and provided equipment. No weekends and growth opportunities are highlighted.

Qualifications

• Fluent in speaking, reading and writing French and understanding the Québécois French dialect.
• Pass pre-employment background check and drug screen.
• High school diploma or equivalent.
• Associate degree is a plus.
• Call center experience and 1+ year customer service.

Responsibilities

• Receive calls from French-speaking dealers.
• Gather and document information in English.
• Deliver resolutions in French using defined processes and applications.
• Meet quality and productivity targets by understanding project operations and workflows.
• Maintain a positive, can-do attitude while assisting customers.

Skills

French language

Customer service experience

Strong computer navigation

Interpersonal and listening skills

Education

High school diploma or equivalent

Associate degree

Job description

Morley is seeking a remote French bilingual QA agent to support dealership partners. You will document information in English, resolve issues in French, and maintain strong relationships through timely service.

The role emphasizes customer service, strong communication, and the ability to work from home with paid training and provided equipment. No weekends and growth opportunities are highlighted.