Remote French Bilingual Quality Assurance Agent

Morley; Michigan; Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Work from home

No weekends

Paid training

Equipment provided

Benefits available

Professional development

Job summary

Morley is seeking a remote French bilingual Product Quality Assurance Agent to support dealer partners from Idaho. The role emphasizes documenting information, delivering solutions in French and English, and maintaining strong relationships through timely issue resolution.

No automotive experience is required. You will work from home with training provided, regular team connections, and weekend-free schedules.

Qualifications

• Must pass a pre-employment background check and drug screen.
• Fluent in speaking, reading and writing French with understanding of Québécois French.
• High school diploma or equivalent; associate degree preferred.
• Call center or customer service experience.
• Able to work shifts Monday–Friday, no weekends; time-zone friendly coverage.

Responsibilities

• Receive calls from French-speaking dealers.
• Gather and document information in English.
• Deliver resolutions in French using defined processes.
• Meet quality and productivity targets.
• Handle inquiries via calls, chats, emails and other communications.

Skills

Strong computer navigation

Customer service excellence

Positive, self-starter

Interpersonal & listening skills

Education

High school diploma or equivalent

Associate degree

Job description

Morley is seeking a remote French bilingual Product Quality Assurance Agent to support dealer partners from Idaho. The role emphasizes documenting information, delivering solutions in French and English, and maintaining strong relationships through timely issue resolution.

No automotive experience is required. You will work from home with training provided, regular team connections, and weekend-free schedules.