Remote French Bilingual QA Specialist – Customer Support

Morley; New York (NY); A distancia; USD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) match

Paid time off

Equipment provided

Paid training

Benefits package

Descripción de la vacante

Morley is seeking a Remote French Bilingual Product Quality Assurance Agent to support dealer partners. You will communicate in French and English, documenting information and resolving issues with quality service. No automotive experience required.

This work-from-home role offers paid training, equipment provided, benefits, and regular hours with no weekend work. If you are detail-oriented with strong computer skills and customer service background, apply to join Morley's remote team.

Formación

• Must pass a pre-employment background check and drug screen.
• Fluent in speaking, reading and writing French and understanding the Québécois French dialect.
• High school diploma or equivalent.
• Proven success in a relevant/related position for one or more year.
• Call center experience.
• One or more years of customer service experience.

Responsabilidades

• Receive calls from French-speaking dealers and document information in English.
• Deliver resolutions in French using defined processes and applications.
• Meet quality and productivity targets through understanding of operations and workflows.
• Provide timely and accurate solutions via inbound/outbound calls, chats, emails and other communications.

Conocimientos

French fluency

English proficiency

Typing skills

Customer service

Attention to detail

Educación

High school diploma

Descripción del empleo

Morley is seeking a Remote French Bilingual Product Quality Assurance Agent to support dealer partners. You will communicate in French and English, documenting information and resolving issues with quality service. No automotive experience required.

This work-from-home role offers paid training, equipment provided, benefits, and regular hours with no weekend work. If you are detail-oriented with strong computer skills and customer service background, apply to join Morley's remote team.