Remote Freelance Onboarding & Member Success Coach

Jobgether; Oregon; Hybrid; USD 34,000 - 83,000; Full time

Benefits offered by this job

Fully remote collaboration

Flexible working hours

Freelance/self-employed engagement

Job summary

Jobgether is seeking a welcoming onboarding coach to help new members get started on our digital learning platform. This fully remote freelance role focuses on personalized onboarding sessions, guiding corporate clients through features and training opportunities.

You will conduct short onboarding sessions, tailor guidance to individual goals, and encourage proactive engagement. Strong communication and collaboration with the team are essential to improve the member experience.

Qualifications

• Excellent verbal and written communication, with ability to explain information clearly.
• Customer-oriented mindset and passion for helping others access learning.
• Proactive, self-motivated and able to take initiative.
• Comfort with digital platforms and online tools.
• Strong interpersonal skills and ability to adapt to learning needs.
• Reliable, organized, and able to work independently.
• Nice to have: experience in coaching or onboarding.
• Nice to have: familiarity with LMS, HR tech, SaaS platforms.

Responsibilities

• Conduct short, personalized onboarding and coaching sessions for new members.
• Guide users through the platform and identify relevant training courses.
• Encourage engagement and booking of first training session.
• Serve as primary contact during onboarding with timely guidance.
• Adapt communication to diverse user needs.
• Provide feedback to improve onboarding and member satisfaction.
• Foster a welcoming, supportive learning environment.

Skills

Communication skills

Customer-focused

Proactive mindset

Tech literacy

Interpersonal skills

Reliability

Organization

Coaching

LMS familiarity

HR/SaaS familiarity

Professional development interest

Job description

Jobgether is seeking a welcoming onboarding coach to help new members get started on our digital learning platform. This fully remote freelance role focuses on personalized onboarding sessions, guiding corporate clients through features and training opportunities.

You will conduct short onboarding sessions, tailor guidance to individual goals, and encourage proactive engagement. Strong communication and collaboration with the team are essential to improve the member experience.