Remote Freelance E‑commerce Ops Lead (Shopify)

Twine; United States; On-site; USD 34,000 - 55,000; Part time

Job summary

Twine, a premium DTC brand, seeks a freelance E-commerce Operations Officer to support pre-launch to commercial activity. This part-time, remote role suits professionals with Shopify operations and cross-border logistics.

You will oversee Shopify readiness, 3PL coordination for UAE, GCC, and international markets, manage orders/payments, and develop SOPs and dashboards. Ideal candidates have strong organizational and analytical skills, can work independently, and can commit ~5–8 hours weekly

Qualifications

• Proven experience managing Shopify-based e-commerce operations.
• Strong understanding of 3PL fulfillment, inventory, shipping and returns processes.
• Experience with DTC brands, preferably in fashion, apparel or beauty.
• Familiarity with UAE/GCC cross-border shipping logistics.
• Ability to create clear SOPs and operational trackers.
• Excellent organizational, analytical, and problem-solving skills.
• Strong communication skills and ability to work independently.
• Remote availability for ~5–8 hours per week.
• Immediate start with potential longer-term engagement.

Responsibilities

• Oversee Shopify operational readiness, including product, SKU, and inventory setup.
• Monitor orders and payments, ensuring timely processing and issue resolution.
• Coordinate with 3PL partners and couriers for shipping across UAE, GCC, and international markets.
• Reconcile orders, inventory, and 3PL records to maintain accuracy.
• Develop and implement SOPs, trackers, returns workflows, and a weekly operational dashboard.
• Troubleshoot operational issues with external providers and technical support.
• Recommend and implement cost-effective process improvements.

Skills

Shopify operations

3PL & inventory management

Cross-border shipping

SOPs & operational trackers

Analytical skills

Communication skills

Independent work capability

Remote availability 5–8 hours/week

Job description

Twine, a premium DTC brand, seeks a freelance E-commerce Operations Officer to support pre-launch to commercial activity. This part-time, remote role suits professionals with Shopify operations and cross-border logistics.

You will oversee Shopify readiness, 3PL coordination for UAE, GCC, and international markets, manage orders/payments, and develop SOPs and dashboards. Ideal candidates have strong organizational and analytical skills, can work independently, and can commit ~5–8 hours weekly