Remote Fraud & Risk Intelligence Manager

Jobgether; United States; Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

Remote work within the United States

High base salary with regional tiers

Equity grant

Job summary

Jobgether is seeking a Risk Intelligence Manager for a remote role in the United States. You will lead a team of fraud analysts, develop investigative standards, and translate fraud insights into scalable risk strategies and ML improvements.

You will collaborate across data science, product, engineering, and customer success to balance fraud prevention with revenue and customer experience. The role emphasizes developing capabilities, driving cross-functional initiatives, and shaping secure,

Qualifications

• 3+ years leading and coaching fraud/risk teams.
• 5+ years in e-commerce, payments, fraud or risk management with hands-on investigations.
• Strong ability to balance financial risk with customer experience.
• Experience building investigative playbooks and standard operating procedures.

Responsibilities

• Lead, hire, coach, and performance-manage a team of fraud analysts, supporting professional development, addressing skill gaps, and building a high-performing team.
• Serve as an escalation point for complex investigations, emerging fraud attacks, and time-sensitive risk incidents.
• Establish and continuously improve investigative standards, operational playbooks, case review procedures, and incident response workflows.
• Develop and refine processes for merchant onboarding, decision transparency, and risk rule design, particularly when historical data is limited.
• Translate investigative findings and emerging fraud patterns into actionable recommendations that improve business outcomes and customer experiences.
• Partner with Risk leadership, Data Science, Customer Success, Product, and Engineering to identify capability gaps and transform fraud behaviors into reliable signals, features, and machine learning model improvements.
• Provide subject-matter expertise during customer conversations, clearly explaining risk decisions, fraud trends, and effective prevention practices.
• Coach analysts to communicate complex risk insights effectively to technical teams, business stakeholders, and customers.
• Promote consistent analytical judgment and operational discipline while balancing fraud losses, customer friction, revenue protection, and intelligent risk-taking.
• Represent the Risk Intelligence function in cross-functional initiatives, helping drive sustainable improvements in fraud detection and portfolio health.

Skills

People management

Fraud prevention

Risk management

E-commerce

Data-driven decision making

Cross-functional collaboration

Job description

Jobgether is seeking a Risk Intelligence Manager for a remote role in the United States. You will lead a team of fraud analysts, develop investigative standards, and translate fraud insights into scalable risk strategies and ML improvements.

You will collaborate across data science, product, engineering, and customer success to balance fraud prevention with revenue and customer experience. The role emphasizes developing capabilities, driving cross-functional initiatives, and shaping secure,