Remote Fraud Risk Analyst I - Part-Time

RCB Bank; Oregon; Hybrid; USD 28,000 - 41,000; Part time

Benefits offered by this job

Medical Plan

Prescription Drug Plan

Teladoc™

Dental Plan

Vision Plan

Flexible Spending Accounts

Life and AD&D Insurance

Disability Plans

Life Assistance Plan (EAP)

401(k)

ESOP

Sick Leave

Paid Federal Holidays

Vacation and PTO

Job summary

RCB Bank in the United States is seeking a Part-Time Fraud Analyst to review fraud cases and transactions, ensuring regulatory timelines are met and losses are minimized. You will work across fraud platforms, identify anomalies, document actions, and coordinate with information security and customer support teams.

Must have at least one year of customer service experience and a high school diploma or GED; Visa Risk Manager and MS Access knowledge are a bonus.

Qualifications

• Minimum of one year of customer service experience.
• High school diploma or GED.

Responsibilities

• Work all channels of fraud, ensuring customer notification and provisional credit (if applicable) are completed within regulatory timelines.
• Review fraud cases from multiple fraud software looking for anomalies, fraudulent items or fraudulent patterns and notify appropriate department for resolution.
• Complete thorough and accurate documentation associated with actions taken, escalation of significant patterns to management based on risk severity and potential for customer impact.
• Interact with various banking business line staff, information security, and customer support groups.
• Identify opportunities to take actions to reduce risk.
• Utilize appropriate methods and systems to manage accounts and control risk.

Skills

Regulation E

Red Flags

Dispute process

Data interpretation

Analytical skills

Communication skills

Microsoft Word

Excel

PowerPoint

Outlook

Independent worker

Community involvement

Education

High school diploma or GED

Tools

MS Access

Visa Risk Manager

Job description

RCB Bank in the United States is seeking a Part-Time Fraud Analyst to review fraud cases and transactions, ensuring regulatory timelines are met and losses are minimized. You will work across fraud platforms, identify anomalies, document actions, and coordinate with information security and customer support teams.

Must have at least one year of customer service experience and a high school diploma or GED; Visa Risk Manager and MS Access knowledge are a bonus.