Remote Fraud Operations Specialist

RadNet, Inc.; Youngstown (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

WesBanco is seeking an Operations Fraud Specialist for its Operations Shared Services. The role focuses on reviewing mobile, remote deposit capture, ATM and branch deposits for fraud, and monitoring Zelle and external transfers within Digital Banking.

The position requires a high school diploma or GED, an associate degree preferred, and at least two years in banking operations, with remote work in the Bank's footprint. Full-time, remote work with occasional in-person meetings may occur.

Qualifications

• High School Diploma or GED required.
• Associate's Degree preferred.
• Minimum of two years of banking experience, preferably in operations.

Responsibilities

• Review mobile, remote deposit capture, ATM and branch deposits for potential fraud and manage holds as needed.
• Review Zelle, External Transfers, and transaction monitoring within Digital Banking for suspected fraud.
• Train, test and implement changes to processes and procedures to improve efficiency.
• Assist in creating and updating operational plans, policies and goals for scalability.
• Collaborate with peers and leaders to improve processing and communicate changes.
• Maintain documentation for procedures and ensure accessibility of critical information.
• Monitor and respond to fraud reviews in Direct Link Risk Review and coordinate with branches.
• Process fraud affidavits and provisional credits to customer accounts as required.

Education

High School Diploma or GED

Associate's Degree

Job description

WesBanco is seeking an Operations Fraud Specialist for its Operations Shared Services. The role focuses on reviewing mobile, remote deposit capture, ATM and branch deposits for fraud, and monitoring Zelle and external transfers within Digital Banking.

The position requires a high school diploma or GED, an associate degree preferred, and at least two years in banking operations, with remote work in the Bank's footprint. Full-time, remote work with occasional in-person meetings may occur.