Fraud Operations Specialist — Digital & Deposits

WesBanco Bank Inc.; Youngstown (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

WesBanco Bank Inc. is seeking an Operations Fraud Specialist to review deposits, mobile RDC, ATM and branch items for potential fraud and to oversee Zelle, external transfers, and transaction monitoring within Digital Banking.

The role includes training teammates, developing operational policies, and driving efficiency through automation and process changes, while collaborating with branch staff and the Fraud team to mitigate risk.

Qualifications

• High School diploma or GED required; Associate degree preferred.
• Minimum two years of banking experience, preferably in operations.
• Proficiency in Microsoft Office and ability to learn banking software.
• Ability to manage priorities, multitask and meet deadlines.
• Professional demeanor and strong communication skills.

Responsibilities

• Review deposits and checks for potential fraud across multiple channels.
• Assist in policy development to improve efficiency and automation.
• Perform fraud reviews using risk systems and escalate as needed.
• Monitor Digital Banking transactions including Zelle and external transfers.
• Provide training and guidance to team members; document procedures.
• Communicate findings and recommendations to leadership.

Skills

Fraud detection

Risk assessment

Customer service

Teamwork

Communication

Education

High School Diploma or GED

Associate's Degree

Tools

Direct Link Risk Review

Banking software

Microsoft Office

Job description

WesBanco Bank Inc. is seeking an Operations Fraud Specialist to review deposits, mobile RDC, ATM and branch items for potential fraud and to oversee Zelle, external transfers, and transaction monitoring within Digital Banking.

The role includes training teammates, developing operational policies, and driving efficiency through automation and process changes, while collaborating with branch staff and the Fraud team to mitigate risk.