Remote Fraud Investigator II - Growth & Prevention

Grow Financial Federal Credit Union; Fulton (MS); Remote; USD 60.000 - 85.000; Vollzeit

Benefits dieser Stelle

Paid vacation

Paid holidays

Volunteer days

Professional development stipend

401(k) with employer matching

Healthcare coverage

Employee discounts

In-house training

Zusammenfassung

Grow Financial Federal Credit Union is seeking a Fraud Investigator II to independently manage a broad range of fraud case types and support prevention initiatives. The role combines operational execution with monitoring fraud trends and requires daily review of predictive reports to take action on accounts.

Candidates should have an associates degree or higher and 1 year of fraud investigation experience (or 3 years in related fraud/loss prevention).

Qualifikationen

• Associates Degree preferred; high school diploma or equivalent required.
• 12 months experience as a Fraud Investigator I at Grow Financial FCU or 3 years work experience in a financial related field such as fraud/loss prevention, BSA/AML compliance, collections, or lending operations.
• Exercises mature judgment and critical thinking skills.
• Maintains strong communication including written abilities, presentation skills, active listening, voice quality, grammar, strong interpersonal skills, multi-tasking ability, conflict management and telephone etiquette skills.

Aufgaben

• The Fraud Investigator II role is focused on independently managing a broad range of fraud case types and contributing to fraud prevention initiatives.
• This role bridges operational execution with emerging fraud trends and supports collaboration with technical partners to understand system outputs and fraud patterns.
• Emphasis is placed on daily review of predictive reports and taking appropriate actions on accounts.
• Other duties include participation in Fraud Team area-related projects and training/education of credit union members and employees on fraud related topics.

Kenntnisse

Critical thinking

Communication

Interpersonal skills

Multitasking

Telephone etiquette

Ausbildung

Associates Degree preferred

High school diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

Grow Financial Federal Credit Union is seeking a Fraud Investigator II to independently manage a broad range of fraud case types and support prevention initiatives. The role combines operational execution with monitoring fraud trends and requires daily review of predictive reports to take action on accounts.

Candidates should have an associates degree or higher and 1 year of fraud investigation experience (or 3 years in related fraud/loss prevention).