Remote Franchise Training & Enablement Lead

Ignite Visibility; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Ignite Visibility seeks a Franchise Account Manager Trainer to design and deliver a comprehensive FAM training program. You will onboard, coach, and continuously improve the training ecosystem to accelerate ramp time, deepen franchisee relationships, and drive commercial outcomes.

The role combines franchise expertise, sales enablement, and instructional design to create structured learning experiences, including playbooks, workshops, and e-learning.

Qualifications

• 5+ years in franchise/account management or equivalent field sales.
• 2+ years in formal training, coaching, or sales enablement.

Responsibilities

• Design and maintain a structured FAM development program (onboarding, core skills, advanced capabilities).
• Create training materials including playbooks, talk tracks, workshops, role-plays, e-learning, and assessments.
• Lead virtual and in-person training for new FAMs and existing team members.
• Coach FAMs using call observations, CRM data, performance metrics, and manager feedback.
• Develop individualized development plans and support high-potential and struggling FAMs.

Skills

Franchise/account management

Sales enablement

Instructional design

Tools

Cornerstone

Docebo

Lessonly/Seismic Learning

Gong

Chorus

Salesforce

Job description

Ignite Visibility seeks a Franchise Account Manager Trainer to design and deliver a comprehensive FAM training program. You will onboard, coach, and continuously improve the training ecosystem to accelerate ramp time, deepen franchisee relationships, and drive commercial outcomes.

The role combines franchise expertise, sales enablement, and instructional design to create structured learning experiences, including playbooks, workshops, and e-learning.