Remote Form Clarification Specialist

HRS Talent Solutions; Peoria (IL); Remote; USD 37,000 - 40,000; Full time

Benefits offered by this job

Private home office

Job summary

HRS Talent Solutions is seeking a Customer Service Form Clarification Assistant to work remotely from anywhere in the United States. Your focus is to identify the single missing or unclear detail in submitted forms, request an approved clarification, and attach the applicant's reply to the original submission.

You will follow the employer's approved wording, avoid guessing, and route questions to the correct owner.

Qualifications

• Experience in intake or customer service is welcome but not required.
• Ability to follow approved wording and accuracy in data handling.
• Strong written communication and attention to detail.

Responsibilities

• Identify the missing or unclear detail in submitted forms.
• Send an approved online clarification request and attach the reply to the submission.
• Keep records complete and route questions to the correct owner.
• Follow escalation and reminder steps and protect private information.

Job description

HRS Talent Solutions is seeking a Customer Service Form Clarification Assistant to work remotely from anywhere in the United States. Your focus is to identify the single missing or unclear detail in submitted forms, request an approved clarification, and attach the applicant's reply to the original submission.

You will follow the employer's approved wording, avoid guessing, and route questions to the correct owner.