Remote Florida Licensed Insurance Specialist

TopLine Insurance Company; Florida; Remote; USD 21,000 - 30,000; Full time

Job summary

TopLine Insurance Company is seeking a licensed Customer Service Representative for a fully remote role serving Florida policyholders. You will be the primary contact for inbound and outbound calls, delivering five-star service in a virtual environment.

You should have a Florida-20-44 or 220 license, at least two years of independent Florida agency experience, and a home office setup with VOIP and cloud-based agency management software. This position is 100% remote.

Qualifications

• Minimum of 2 years of experience in a multi-carrier independent agency in Florida.
• Must hold an active Florida 20-44 (Personal Lines) or 220 (General Lines) Insurance license.
• Dedicated quiet home office with high-speed internet and VOIP/cloud-based agency management software familiarity.

Responsibilities

• Handle inbound and outbound calls as primary contact for Florida clientele.
• Provide homeowners, flood, and auto policy information and guidance.
• Maintain accurate client files and update agency management systems in real time.
• Deliver thorough, error-free communications and policy updates.
• Collaborate with the agency team via digital tools to ensure reliable service.

Skills

2+ years Florida independent agency

Remote work readiness

Education

Florida 20-44 (Personal Lines) or 220 (General Lines) license

Job description

TopLine Insurance Company is seeking a licensed Customer Service Representative for a fully remote role serving Florida policyholders. You will be the primary contact for inbound and outbound calls, delivering five-star service in a virtual environment.

You should have a Florida-20-44 or 220 license, at least two years of independent Florida agency experience, and a home office setup with VOIP and cloud-based agency management software. This position is 100% remote.