Customer Service Specialist - Remote (Fully Remote)

TP; United States; Remote; USD 40,000 - 65,000; Full time

Job summary

TP is seeking detail‑oriented customer service professionals in the United States to serve as the primary contact, managing inbound and outbound communications with clients across channels.

New hires will complete a 7-day paid training to pass the State Insurance Exam and become licensed, enabling confident guidance, proactive issue resolution, and compliant handling of confidential information for excellent service.

Qualifications

• Must reside in Florida or Texas and qualify for an Insurance License.

Responsibilities

• Serve as primary point of contact, managing inbound and outbound communications.
• Complete 7-day paid training to pass the State Insurance Exam and become Licensed.
• Provide excellent service through active listening and proactive issue resolution.
• Handle confidential customer information and elevate interactions when necessary.

Skills

Communication

Critical thinking

Organizational skills

Job description

Responsibilities

• Serve as primary point of contact, managing inbound and outbound communications.
• Complete 7-day paid training to pass the State Insurance Exam and become Licensed.
• Provide excellent service through active listening and proactive issue resolution.
• Handle confidential customer information and elevate interactions when necessary.

Qualifications

• Must reside in Florida or Texas and qualify for an Insurance License.
• Strong communication, critical thinking, and organizational skills.

TP

TP is a leading global provider of digital business services, partnering with brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, TP fosters an inclusive culture focused on growth and well-being.