Remote Florida Licensed CSR — Homeowners & Auto

A Hiring Company; United States; Remote; USD 25,000 - 34,000; Full time

Job summary

A Hiring Company is seeking a Licensed Customer Service Representative for a fully remote role serving Florida policyholders. You will manage high-volume calls and emails, providing accurate guidance on homeowners, flood, and auto coverage from your home office.

With an active Florida 20-44 or 220 license and at least 2 years in a Florida multi-carrier independent agency, you’ll thrive in a fast-paced, virtual environment while staying connected to the team.

Qualifications

• Active Florida license (20-44 or 220) required.
• Minimum of 2 years in a multi-carrier independent Florida agency.
• Dedicated home office with high-speed internet and VOIP familiarity.

Responsibilities

• Handle inbound and outbound calls and emails for Homeowners, Flood, and Auto policies with professional clarity.
• Educate clients on coverage limits and Florida insurance specifics.
• Update client files and agency management system in real time.
• Collaborate with the team using digital tools to maintain reliability.

Skills

Remote communication

VOIP familiarity

Self-management

Education

Florida Insurance License (20-44 or 220)

Tools

Agency management software

Job description

A Hiring Company is seeking a Licensed Customer Service Representative for a fully remote role serving Florida policyholders. You will manage high-volume calls and emails, providing accurate guidance on homeowners, flood, and auto coverage from your home office.

With an active Florida 20-44 or 220 license and at least 2 years in a Florida multi-carrier independent agency, you’ll thrive in a fast-paced, virtual environment while staying connected to the team.