Licensed Remote Florida Insurance CSR — Homeowners & Auto

TopLine Insurance Company; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

TopLine Insurance Company is seeking a 100% remote Customer Service Representative to support Florida clients from a home office. You’ll be the primary contact for homeowners, flood, and auto policies, delivering five-star service without a physical office.

You must hold an active Florida 20-44 or 220 license, have at least 2 years in a multi-carrier independent agency, and be comfortable using VOIP and cloud-based agency management software to stay connected with the team.

Qualifications

• Active Florida insurance license (20-44 or 220) is required.
• Minimum 2 years in a multi-carrier independent Florida agency.
• Dedicated, quiet home office with high-speed internet and comfort using VOIP and cloud-based tools.

Responsibilities

• Handle inbound/outbound calls for Homeowners, Flood, and Auto policies.
• Deliver accurate information and educate clients on coverage.
• Keep client files and agency systems updated in real-time.
• Collaborate with the team through digital channels to maintain reliability.

Skills

Florida license (20-44 or 220)

Remote work readiness

Customer service

Multi-carrier Florida agency exp

Tools

VOIP phone systems

Cloud-based agency management software

Job description

TopLine Insurance Company is seeking a 100% remote Customer Service Representative to support Florida clients from a home office. You’ll be the primary contact for homeowners, flood, and auto policies, delivering five-star service without a physical office.

You must hold an active Florida 20-44 or 220 license, have at least 2 years in a multi-carrier independent agency, and be comfortable using VOIP and cloud-based agency management software to stay connected with the team.