Remote FLEX Regional Software Specialist (50–75% Travel)

Motorola Solutions; Bismarck (ND); Remote; USD 70,000 - 80,000; Full time

Benefits offered by this job

Incentive bonus plans

Medical, dental, vision benefits

401(k) with company match

Generous paid time off

Employee stock purchase plan

Paid parental and family leave

Job summary

Motorola Solutions is hiring a FLEX Regional Software Specialist to provide technical support for FLEX CAD, RMS, Mobile, and Jail Systems. This remote position requires traveling to various customers within the Central Region, including ND and SD. The role focuses on problem-solving and effective communication, ensuring customer satisfaction through optimal support.

Ideal candidates will have experience in customer service, technical support, and a willingness to travel 50-75% of the time. Benefits include medical coverage, paid holidays, and an incentive bonus plan.

Qualifications

• 3+ years of customer service/support experience.
• 2+ years experience within FLEX software preferred.
• Strong written and verbal communication skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Provide onsite technical support and customer service.
• Initiate problem-solving action and follow through.
• Build relationships with customers for satisfaction.
• Collaborate with Motorola Technical Support for exceptional service.

Skills

Customer service/support experience

Problem-solving capabilities

Communication skills

Organizational skills

Computer skills (Windows)

Interpersonal skills

Education

High School diploma

Job description

Motorola Solutions is hiring a FLEX Regional Software Specialist to provide technical support for FLEX CAD, RMS, Mobile, and Jail Systems. This remote position requires traveling to various customers within the Central Region, including ND and SD. The role focuses on problem-solving and effective communication, ensuring customer satisfaction through optimal support.

Ideal candidates will have experience in customer service, technical support, and a willingness to travel 50-75% of the time. Benefits include medical coverage, paid holidays, and an incentive bonus plan.