FLEX Regional Software Specialist - Onsite & Remote Support

Motorola Solutions; Lincoln (NE); Remote; USD 70,000 - 80,000; Full time

Benefits offered by this job

Incentive bonus plans

Medical, dental, vision benefits

401(k) with company match

Generous paid time off

Employee stock purchase plan

Paid parental and family leave

Job summary

Motorola Solutions is looking for a Regional Software Specialist for the FLEX CAD, RMS, Mobile and Jail Systems in various states. The role involves providing technical support, collaborating with teams, and traveling to customer sites up to 75% of the time.

The ideal candidate should have at least 3 years of customer service experience and a high school diploma. Benefits include a competitive salary, medical coverage, and an employee stock purchase plan.

Qualifications

• 3+ years of customer service/support experience.
• 2+ years experience within FLEX software preferred.
• Ability to work independently with minimal supervision.

Responsibilities

• Provide onsite technical support and customer service.
• Collaborate with Motorola Technical Support team.
• Travel 50-75% of the time to customer sites.

Skills

Customer service/support experience

Problem-solving capabilities

Communication skills

Organizational skills

Windows applications proficiency

Linux operating systems experience

Education

High School diploma

Job description

Motorola Solutions is looking for a Regional Software Specialist for the FLEX CAD, RMS, Mobile and Jail Systems in various states. The role involves providing technical support, collaborating with teams, and traveling to customer sites up to 75% of the time.

The ideal candidate should have at least 3 years of customer service experience and a high school diploma. Benefits include a competitive salary, medical coverage, and an employee stock purchase plan.