Regional FLEX Software Specialist: Onsite & Remote

Motorola Solutions; Detroit (MI); Remote; USD 70,000 - 80,000; Full time

Benefits offered by this job

Incentive bonus plans

Medical, dental, vision benefits

401(k) with company match

Paid parental and family leave

Employee stock purchase plan

Job summary

Motorola Solutions is hiring a FLEX Regional Software Specialist in Detroit, Michigan. The role involves providing onsite technical support and maintaining customer relationships within the CCSW Central Region. This position requires 50-75% travel and offers a salary range of $70,000 – $80,000.

Ideal candidates should have at least 3 years of customer service experience, a high school diploma, and strong problem-solving skills. Benefits include medical coverage, 401(k) plans, and generous paid time off.

Qualifications

• 3+ years of customer service/support experience required.
• 2+ years experience within FLEX software preferred.
• Must pass a stringent fingerprint background check.

Responsibilities

• Provide onsite technical support and customer service.
• Initiate problem-solving actions and execute customer requests.
• Build relationships with customers for individualized support.

Skills

Customer service/support experience

FLEX software knowledge

Problem-solving capabilities

Strong written and verbal communication skills

Organizational skills

Proficient computer skills (Windows applications)

Experience with Windows and Linux operating systems

Interpersonal skills

Education

High School diploma

Job description

Motorola Solutions is hiring a FLEX Regional Software Specialist in Detroit, Michigan. The role involves providing onsite technical support and maintaining customer relationships within the CCSW Central Region. This position requires 50-75% travel and offers a salary range of $70,000 – $80,000.

Ideal candidates should have at least 3 years of customer service experience, a high school diploma, and strong problem-solving skills. Benefits include medical coverage, 401(k) plans, and generous paid time off.