Fleet Service Coordinator: Field Repairs & Logistics

PTR Premier Truck Rental; Fort Wayne (IN); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Wellness & Fitness programs

Uniform/Boot Allowance

Paid time off

Ongoing learning & development opportunities

Job summary

A national truck rental company is looking for a Fleet Service Coordinator to enhance operational efficiency across its services. The role demands advanced automotive knowledge, strong customer service skills, and proficiency in Microsoft Office. You'll manage equipment repairs and coordinate with various teams to ensure customer satisfaction. Benefits include premium healthcare, 401(k) matching, on-site fitness facilities, and opportunities for professional growth. Join a collaborative culture focused on both customer and team relationships.

Qualifications

• 4 years of experience demonstrating advanced automotive knowledge or customer service skills.
• Proficient use of the Microsoft Office suite.
• Availability to handle occasional calls outside of regular business hours.

Responsibilities

• Field customer inquiries concerning equipment repairs.
• Coordinate all repair operations within the assigned region.
• Deliver exceptional customer service by facilitating communication.

Skills

Advanced automotive knowledge

Customer service skills

Proficiency in Microsoft Office

Ability to manage stress

Strong prioritization skills

Job description

A national truck rental company is looking for a Fleet Service Coordinator to enhance operational efficiency across its services. The role demands advanced automotive knowledge, strong customer service skills, and proficiency in Microsoft Office. You'll manage equipment repairs and coordinate with various teams to ensure customer satisfaction. Benefits include premium healthcare, 401(k) matching, on-site fitness facilities, and opportunities for professional growth. Join a collaborative culture focused on both customer and team relationships.