Support Representative

Insight Global (United States); Reading (Berks County); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Paid sick leave

Job summary

Insight Global is seeking a Fleet Services Support Representative in Reading, PA to handle customer support, permitting, licensing, and tax-related calculations. The role suits recent graduates or those with customer service or administrative experience and offers a comprehensive benefits package and day-one eligibility.

Compensation ranges from $20 to $23 per hour with exact pay based on skills, experience, and education.

Qualifications

• Strong customer service and call center experience.
• Excellent verbal and written communication skills.
• Ability to write professional business emails.
• Basic to intermediate Microsoft Excel skills.
• Strong attention to detail and organizational abilities.
• Problem-solving mindset with the ability to investigate issues and identify solutions.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications.

Responsibilities

• Support permitting, licensing, tax-related calculations, and customer support.
• Learn and adapt to new processes in a fast-paced environment.
• Collaborate with cross-functional teams to ensure accurate data and timely responses.

Skills

Customer service experience

Communication skills

Email writing

Excel skills

Attention to detail

Problem-solving

Multitasking

Microsoft Office

Tools

Microsoft Office

Job description

• Strong customer service, customer support, administrative, retail, or call center experience
• Excellent verbal and written communication skills
• Ability to write professional business emails
• Basic to intermediate Microsoft Excel skills
• Strong attention to detail and organizational abilities
• Problem-solving mindset with the ability to investigate issues and identify solutions
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office applications

Job Description

Our client, a leader in transportation and fleet services, is seeking a motivated Fleet Services Support Representative to join their team in Reading, PA. This role supports multiple business functions including permitting, licensing, tax-related calculations, and customer support. The ideal candidate possesses strong communication skills, a customer-first mindset, and the ability to learn new processes in a fast-paced environment.

This is an excellent opportunity for recent graduates or individuals with customer service, administrative, accounting, retail, or call center experience who are looking to build a long-term career with a growing organization.

Compensation:

$20-23/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k)-retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.