Remote Fleet Operations Manager

Lumen; Dover (DE); Remote; USD 75,000 - 99,000; Full time

Job summary

Lumen, a leading network and AI-enabled connectivity provider, seeks a Fleet Manager to plan, organize, and direct the acquisition, servicing, utilization, maintenance and disposal of company equipment assets across the U.S. You will coordinate with vendors and internal teams to ensure safe, reliable assets that meet business objectives.

This remote role covers a wide geographic area with travel as needed. You will partner with operations teams to align fleet needs with business objectives,

Qualifications

• Demonstrated ability to perform in unstructured environments with limited oversight.
• Demonstrated ability to interpret and apply company policies, procedures, regulations, strategies and directions.
• Ability to establish and maintain working relationships with varied levels of employees, suppliers, vendors and teammates.
• Demonstrated ability to prioritize, organize, and accomplish multiple and broad range of tasks with limited timelines, analyzing information and making business decisions.
• Demonstrated effectiveness with oral presentations and written communications skills.
• Demonstrated ability to accept, embrace and manage ambiguity/change as determined by evolving business conditions.
• College Degree or 5 years business experience
• Three years Fleet Management/Industry Experience supervising a medium size Fleet Organization
• Demonstrated experience working with vehicle repairs and maintenance.
• Proficiency with Microsoft Office programs

Responsibilities

• Manage operating expense and capital budgets to achieve cost-per-mile, utilization, and fleet sizing targets.
• Partner with vehicle- and equipment-using departments to understand operational needs and establish processes that align fleet execution with business objectives.
• Communicate and collaborate with Business Unit leadership, operations management, operators, vendors, contractors, and internal support teams to address fleet issues impacting service delivery. Ensure timely issue resolution.
• Identify and coordinate the recovery of underutilized fleet assets. Evaluate asset condition and determine appropriate redeployment, retirement, or disposal actions.
• Ensure compliance with company policies, preventive maintenance schedules, DOT and ANSI inspection requirements, safety standards, and applicable regulatory requirements.
• Coordinate with contracted call-center operations to review and authorize repair and maintenance requests through approved supplier networks. Assess vendor performance and drive continuous improvement.
• Monitor fleet asset performance and resolve operational, quality, and safety issues in collaboration with users and suppliers. Manage vendor performance using KPIs, including cost, repair cycle time, and repeat repairs.
• Track and manage fleet warranties and recalls to ensure compliance, timely execution, and cost recovery.

Skills

Unstructured work

Policy interpretation

Relationship building

Prioritization

Oral and written communication

Ambiguity management

Fleet repairs experience

Microsoft Office

Education

College degree or 5 years business experience

Three years Fleet Management/Industry experience

Tools

Microsoft Office

Job description

Lumen, a leading network and AI-enabled connectivity provider, seeks a Fleet Manager to plan, organize, and direct the acquisition, servicing, utilization, maintenance and disposal of company equipment assets across the U.S. You will coordinate with vendors and internal teams to ensure safe, reliable assets that meet business objectives.

This remote role covers a wide geographic area with travel as needed. You will partner with operations teams to align fleet needs with business objectives,