Remote Fleet & Operations Lead

Otsuka America Pharmaceutical Inc.; Madison (WI); Remote; USD 96,000 - 144,000; Full time

Job summary

Otsuka America Pharmaceutical Inc. is seeking an operational lead for fleet operations supporting field personnel, including sample handling and vendor coordination.

The role emphasizes driving efficiency, data-driven decision making, and cross-functional collaboration across the organization. The ideal candidate will bring 3+ years of fleet or operational experience, strong analytical capabilities, and a track record of improving processes.

Qualifications

• Bachelor's degree required and 3+ years of fleet/operational experience.
• Strong analytical, reporting, and problem-solving skills.
• Experience with vendor coordination and fleet operations is a plus.

Responsibilities

• Manage fleet vendors and day-to-day fleet operations to ensure timely and effective service delivery.
• Support vehicle lifecycle management, maintenance, utilization, and driver experience.
• Maintain fleet reporting, scorecards, policies, and communications.
• Coordinate sample escalations and ad hoc sample orders.
• Prepare and maintain operational reports, dashboards, and performance metrics to support business decision-making.
• Support audit requests, documentation, and operational issue resolution.
• Serve as a primary operational contact for field personnel on fleet-related matters.
• Provide timely support for fleet inquiries, issue resolution, and operational requests.
• Recommend process improvements based on operational trends and stakeholder feedback.

Skills

Fleet management

Vendor management

Analytics

Education

Bachelor's degree

Job description

Otsuka America Pharmaceutical Inc. is seeking an operational lead for fleet operations supporting field personnel, including sample handling and vendor coordination.

The role emphasizes driving efficiency, data-driven decision making, and cross-functional collaboration across the organization. The ideal candidate will bring 3+ years of fleet or operational experience, strong analytical capabilities, and a track record of improving processes.