Remote-First Senior Broker-Dealer Ops Lead

Coinbase, Inc.; Hartford (CT); Remote; USD 131,000 - 154,000; Full time

Benefits offered by this job

Remote-first company

Quarterly in-person surges

Job summary

Coinbase, Inc. is seeking a Senior Associate in Broker Dealer Operations to join the Coinbase Capital Markets team. You will own broker-dealer workflows, perform reconciliations across Coinbase and Apex, and build durable controls with SOPs and runbooks.

You will collaborate with Engineering and Product to define requirements, enhance tooling and dashboards, and drive automation while upholding regulatory standards and operational resilience.

Qualifications

• 5+ years in financial services operations with U.S. equities lifecycle experience.
• Ability to independently manage complex issues across multiple systems without relying on runbooks.
• Track record of authoring or improving SOPs, runbooks, or controls documentation in regulated environments.
• Hands-on experience with clearing broker systems plus SQL, Jira and data-quality or workflow tooling.
• Experience partnering with Engineering and Product to convert requirements into tooling, alerts, dashboards or automated workflows.
• Responsible use of AI with human oversight to improve workflow efficiency and quality.

Responsibilities

• Own recurring broker-dealer operations workflows across multiple areas (reconciliations, corporate actions, transfers, account maintenance, regulatory reporting).
• Perform daily reconciliations between Coinbase and Apex records, investigate breaks, document root causes, and drive resolution.
• Manage complex exceptions and incidents by coordinating remediation across multiple teams.
• Build and maintain audit-ready documentation, SOPs, runbooks, and control maps.
• Partner with Product and Engineering to define requirements, test functionality, and improve tooling and dashboards.
• Identify systemic failures and lead process-improvement initiatives to reduce manual work.

Skills

SQL

Data-quality tooling

Workflow automation tooling

Tools

Apex Clearing

Apex Ascend

Job description

Coinbase, Inc. is seeking a Senior Associate in Broker Dealer Operations to join the Coinbase Capital Markets team. You will own broker-dealer workflows, perform reconciliations across Coinbase and Apex, and build durable controls with SOPs and runbooks.

You will collaborate with Engineering and Product to define requirements, enhance tooling and dashboards, and drive automation while upholding regulatory standards and operational resilience.