Remote First Party Collector – Bonuses & Benefits

Altus Receivables Managment, Inc.; United States; Remote; USD 18,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company matching

18 days paid time off

Job summary

Altus Receivables is seeking First Party Collectors for a remote/telecommute role. You will contact debtors by phone, email or mail, negotiate payments and arrange settlements while upholding compliance and quality standards.

You will work with clients, sales and peers to resolve disputes, review documents, and escalate when needed. Applicants should have collections or customer service experience, strong communication, and proficient computer skills. Competitive hourly pay plus monthly bonus.

Qualifications

• Experience in collections, sales, telemarketing or customer service preferred.
• Proficiency with Microsoft Office; Excel preferred.
• Strong attention to detail and goal orientation.
• Ability to de-escalate adverse situations.
• Excellent written and verbal communication.

Responsibilities

• Negotiate payment in full or secure a payment arrangement.
• Place daily calls to customers on behalf of our client.
• Create a sense of urgency on non-paying debtors.
• Work closely with Client Support Representative to resolve disputes.
• Maintain a positive attitude.
• Remain respectful to debtors & peers.
• Strong work ethics and integrity.
• Prioritize time management.
• Remain professional at all times.
• Meet/exceed monthly phone, activity & fee quotas.
• Dependability

Skills

Interpersonal skills

Communication skills

Organizational skills

Basic Math

Tools

Salesforce

Job description

Altus Receivables is seeking First Party Collectors for a remote/telecommute role. You will contact debtors by phone, email or mail, negotiate payments and arrange settlements while upholding compliance and quality standards.

You will work with clients, sales and peers to resolve disputes, review documents, and escalate when needed. Applicants should have collections or customer service experience, strong communication, and proficient computer skills. Competitive hourly pay plus monthly bonus.