Remote Bilingual Debt Collector, Commission

Elite Recovery Group LLC; Mesa (AZ); A distancia; USD 28.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Sick Time Off

Paid holidays

Remote work for Arizona residents

Professional growth

Descripción de la vacante

Elite Recovery Group LLC is building a candidate pool for remote Third-Party Debt Collectors. This role requires Spanish-speaking proficiency, 1–5+ years in collections, and the ability to work remotely from Arizona. You will handle outbound calls, negotiate settlements, and meet monthly collection goals.

Ideal candidates are seasoned collectors with FDCPA knowledge, CRM experience, and a results-driven attitude. This fully remote opportunity is limited to Arizona residents for eligibility.

Formación

• Spanish-speaking required, with strong proficiency in English.
• 1–5+ years of proven third-party debt collection experience.
• Strong negotiation and settlement skills.
• Ability to overcome objections and secure payment commitments.
• Experience independently managing accounts from initial contact through resolution.
• Working knowledge of FDCPA and Regulation F.
• Proven ability to meet or exceed monthly collection goals.
• Experience with third-party collection software/CRM systems.
• Experience with manual outbound dialing and consumer email communications.
• Strong telephone and verbal communication in English and Spanish.
• Organized, dependable, self-motivated, detail-oriented, and results-driven.

Responsabilidades

• Make approximately 100–150+ outbound collection calls per day.
• Communicate professionally with consumers in English and Spanish.
• Negotiate settlements, payment arrangements, and account resolutions.
• Overcome objections and move conversations toward resolution.
• Review accounts and determine appropriate collection strategies.
• Maintain accurate and timely account notes, statuses, and follow-up activity.
• Utilize approved email and text communication tools.
• Consistently work toward individual monthly collection goals.
• Maintain compliance with FDCPA, Regulation F, company policies, and applicable collection requirements.
• Maintain professionalism and confidentiality while working remotely.

Conocimientos

Spanish-speaking

Debt collection

Negotiation

Account management

FDCPA knowledge

Meet collection goals

CRM software

Outbound dialing

English & Spanish

Organized

Detail-oriented

Herramientas

CRM systems

Descripción del empleo

Elite Recovery Group LLC is building a candidate pool for remote Third-Party Debt Collectors. This role requires Spanish-speaking proficiency, 1–5+ years in collections, and the ability to work remotely from Arizona. You will handle outbound calls, negotiate settlements, and meet monthly collection goals.

Ideal candidates are seasoned collectors with FDCPA knowledge, CRM experience, and a results-driven attitude. This fully remote opportunity is limited to Arizona residents for eligibility.