Remote-First Global IP Client Success Lead

Embedded Shishya; United States; Remote; USD 110,000 - 170,000; Full time

Benefits offered by this job

Flexible remote-first

Benefits package

Job summary

IP House is seeking a Client Success Lead to manage a portfolio of US and global accounts across entertainment, retail, and more. This quota-carrying role focuses on net-new growth, account expansion, and high client retention, with autonomy to build a defined market and drive commercial outcomes.

You’ll engage across delivery, operations, and product teams to ensure value delivery and contract renewals, while representing IP House at conferences and industry events.

Qualifications

• 4–6 years in a quota-carrying role (sales, business development, or account management).
• Proven track record of hitting an individual revenue target.
• Experience originating and closing net-new business, not only growing inherited accounts.
• Comfort owning pricing conversations, negotiating terms, and closing contracts.
• Strong retention performance across a managed portfolio.
• Disciplined pipeline and forecasting habits; fluency with CRM.
• Credibility with both commercial and operational audiences.
• Bachelor’s degree or equivalent experience.
• Sector background in IP enforcement, brand protection, SaaS, or professional services is an advantage.

Responsibilities

• Grow the accounts you hold; identify expansion paths and negotiate renewals.
• Win new business; own net-new logo target and build your pipeline end-to-end.
• Keep clients; run MBRs/QBRs and monitor retention risk.
• Work closely with delivery; coordinate with Operations to ensure timelines and quality.
• Represent IP House; attend sector conferences and industry events.

Skills

Quota-carrying sales

Revenue target achievement

CRM proficiency

Commercial mindset

Education

Bachelor's degree or equivalent

Tools

CRM software

Job description

IP House is seeking a Client Success Lead to manage a portfolio of US and global accounts across entertainment, retail, and more. This quota-carrying role focuses on net-new growth, account expansion, and high client retention, with autonomy to build a defined market and drive commercial outcomes.

You’ll engage across delivery, operations, and product teams to ensure value delivery and contract renewals, while representing IP House at conferences and industry events.