Remote Financial Counselor: Patient Aid & Benefits

R1 RCM, Inc.; Oregon; Hybrid; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. is seeking an entry-level role in patient financial services. The position focuses on initiating prepays collection, guiding patients through Medicaid or assistance programs, and coordinating with clinical and billing teams to determine eligibility and coverage.

You will assist uninsured patients, counsel on insurance benefits, contact carriers for eligibility, and support process improvements. Competitive benefits package and growth opportunities accompany this role.

Qualifications

• Education level: High School – equivalent experience considered.
• Experience level: No experience required.
• Licenses and Certifications: Not Specified.
• Skills: Not Specified.

Responsibilities

• Initiate process for collecting prepays due and perform follow up activity to ensure maximum collection is achieved.
• Identify hospital, public financial assistance programs for patients unable to meet their financial obligations.
• Work with Case Management, Clinical Staff, Medicaid Vendor, and Family Independence Agency to assist patients and families in completing assistance program applications and determine eligibility and coverage.
• Provide assistance to uninsured patients and families in completing and filing Medicaid or assistance program applications with the appropriate agency.
• Counsel patients regarding insurance benefits and recommend alternative sources of payment and financial assistance when appropriate.
• Contact/check insurance carriers and websites for non-automated eligibility and act as an advocate for the patient.
• Notify manager, physician and servicing department of possible delay of service for any elective, urgent admissions, procedures and scheduled diagnostic testing which have not been approved prior to the date of service.
• Perform all other duties and projects as assigned.

Education

High School - Equivalent

Job description

R1 RCM Inc. is seeking an entry-level role in patient financial services. The position focuses on initiating prepays collection, guiding patients through Medicaid or assistance programs, and coordinating with clinical and billing teams to determine eligibility and coverage.

You will assist uninsured patients, counsel on insurance benefits, contact carriers for eligibility, and support process improvements. Competitive benefits package and growth opportunities accompany this role.