Compassionate Patient Financial Counselor

R1 RCM, Inc.; United States; Remote; USD 23,000 - 32,000; Full time

Job summary

R1 RCM, Inc. is seeking a Financial Counseling Associate to help patients navigate medical billing and funding sources, with a focus on uninsured or under-insured individuals.

You will explain financial options and obligations in clear terms during counseling sessions, demonstrating empathy and accuracy. The role requires multi-tasking across systems, compassionate communication, and attention to detail, with training and career development opportunities offered by R1.

Qualifications

• High School Diploma or GED required.
• Excellent customer service skills.
• Compassionate communication with patients.

Responsibilities

• Counsel uninsured and under-insured patients to obtain funding sources for medical services.
• Explain financial options and obligations clearly during sessions with patients.
• Assist with enrollment applications and communicate complex coverage information effectively.
• R1 provides training and leadership development for professional growth.

Skills

Customer service

Compassionate communication

Mobility around work area

Education

High School Diploma or GED

Job description

R1 RCM, Inc. is seeking a Financial Counseling Associate to help patients navigate medical billing and funding sources, with a focus on uninsured or under-insured individuals.

You will explain financial options and obligations in clear terms during counseling sessions, demonstrating empathy and accuracy. The role requires multi-tasking across systems, compassionate communication, and attention to detail, with training and career development opportunities offered by R1.