Remote Financial Aid & Scholarships Coordinator

Indiana University Bloomington; Bloomington (IN); Remote; USD 43,000 - 45,000; Full time

Benefits offered by this job

Comprehensive medical and dental

Health savings account contributions

Flexible spending accounts

Retirement plan contributions

Tuition subsidy for IU courses

Paid holidays and time off

Job summary

Indiana University Bloomington's Office of Enrollment Management actively seeks a remote Financial Aid Assistant within the Office of Student Financial Assistance. You will review policies, process applications, and contribute to professional judgments while ensuring compliance with regulations.

The role emphasizes customer service, data accuracy, and collaboration with Admissions, Scholarships, and the Registrar.

Qualifications

• Proficient communication and professional conduct in a university setting.
• Ability to interpret federal, state, and institutional rules and regulations.
• Experience handling financial aid or scholarship data with accuracy.

Responsibilities

• Explain policies and procedures for financial aid and scholarships to students and families.
• Process applications, monitor files, and ensure accuracy and compliance.
• Respond to inquiries via email, phone, or in person about application status and decisions.
• Support recruitment and outreach efforts through departmental activities.
• Develop and update printed materials on aid policies and procedures.

Skills

Communication

Professionalism

Time management

Quality focus

Flexibility

Thoroughness

Initiative

Customer relationships

Education

High school diploma or equivalent

Job description

Indiana University Bloomington's Office of Enrollment Management actively seeks a remote Financial Aid Assistant within the Office of Student Financial Assistance. You will review policies, process applications, and contribute to professional judgments while ensuring compliance with regulations.

The role emphasizes customer service, data accuracy, and collaboration with Admissions, Scholarships, and the Registrar.