Remote Field Service Technician - X‑Ray Security Systems

Astrophysics Inc.

Nogales (AZ)

Remote

USD 52,000 - 78,000

Full time

3 days ago

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Benefits offered by this job

401K match

Holidays & PTO

Fridays donuts

Job summary

Astrophysics Inc. is seeking a Field Service Technician to be based remotely in or near Nogales, AZ. The role focuses on on-site installation, preventive maintenance, troubleshooting, and repair of X-ray security inspection systems at customer locations.

A valid driver’s license, reliable transportation, and a commitment to customer service are required. The ideal candidate will have an Associate’s or Bachelor’s degree in electronics/electrical engineering and 2–7 years of hands-on field service

Qualifications

Associate’s or Bachelor’s Degree in Electronics, Electrical Engineering, or related field.
2-7 years of hands-on field service experience in electronics or related technical field.
Excellent analytical, problem-solving and customer service skills.
Professional appearance, demeanor and attitude.
Ability and willingness to travel to various work sites.
Fluent in both written and verbal English.
Must be able to obtain and maintain a Secret-level security clearance, if required.

Responsibilities

Perform on-site installation and preventive/corrective maintenance of X-ray security inspection systems.
Troubleshoot, diagnose, test and repair equipment and components.
Prepare equipment, parts, and documentation before arriving on-site.
Provide technical support for software, connectivity and system-related issues.
Provide operator and/or technical training.
Complete service documentation, including reports and surveys.
Input and maintain data in service databases and inform HQ of progress.
Test faulty equipment and manage return of defective parts.