On-Site Field Service Engineer for Security X-Ray Systems

Astrophysics Inc.; San Diego (CA); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401K plan with 4% employer match

11 paid holidays and 10 PTO days

Donuts Fridays and company luncheons

Job summary

Astrophysics Inc. is seeking a Field Service Technician to perform on-site installation, preventive and corrective maintenance of our X-ray security systems at customer sites across the Calexico, CA area.

The role requires regular travel, reliable vehicle transport, and the ability to obtain a Secret-level security clearance. You will troubleshoot, diagnose and repair products, complete service documentation, and provide exceptional customer service while maintaining professional conduct.

Qualifications

• Associate’s or Bachelor's Degree in Electronics, Computer Engineering, or related field.
• 2-7 years technical support or field service experience.
• Fluent in written and spoken English.
• Must be eligible for and able to maintain a Secret-level security clearance.

Responsibilities

• On-site installation, preventative and corrective maintenance of products.
• Troubleshoot, diagnose and repair equipment; complete service reports.
• Travel to multiple customer locations; provide training and support as needed.

Skills

Customer service

Troubleshooting

Problem solving

English fluency

Education

Associate’s or Bachelor’s Degree in Electronics/Computer Engineering

Job description

Astrophysics Inc. is seeking a Field Service Technician to perform on-site installation, preventive and corrective maintenance of our X-ray security systems at customer sites across the Calexico, CA area.

The role requires regular travel, reliable vehicle transport, and the ability to obtain a Secret-level security clearance. You will troubleshoot, diagnose and repair products, complete service documentation, and provide exceptional customer service while maintaining professional conduct.