Remote Field Service Technician - Power Systems & Support

LayerZero Power Systems, LLC.; United States; Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

100% medical, dental, and vision

401(k) match

PTO & holidays

Job summary

LayerZero Power Systems, Inc. is seeking a skilled Customer Service Technician for a remote position with travel across the US and Canada. You will support on-site and remote service of power distribution equipment, perform maintenance, and ensure safety and reliability.

The role requires electrical troubleshooting, ability to read diagrams, and a clean driving record. Training will occur at headquarters in Aurora, Ohio, with field work at customer sites nationwide.

Qualifications

• Service experience with electric power systems required.
• Electrical and electronic troubleshooting skills required.
• Ability to read diagrams and schematics required.
• Familiarity with programming PC-based PCBs required.
• Safety awareness and PPE knowledge required.
• Military electronics training preferred; driving record must be clean.

Responsibilities

• Perform startup, commissioning, service, and preventive maintenance on LayerZero equipment.
• Provide on-site and remote customer support via email and phone.
• Maintain timely, detailed service records in the LayerZero system.
• Provide emergency response for critical incidents.
• Travel to customer sites in the US and Canada; occasional weekends.

Skills

Power systems experience

Electrical troubleshooting

Diagrams & schematics

PCB programming

Safety PPE knowledge

Clean driving record

Education

Associate degree in electrical field

Military electronics training

Job description

LayerZero Power Systems, Inc. is seeking a skilled Customer Service Technician for a remote position with travel across the US and Canada. You will support on-site and remote service of power distribution equipment, perform maintenance, and ensure safety and reliability.

The role requires electrical troubleshooting, ability to read diagrams, and a clean driving record. Training will occur at headquarters in Aurora, Ohio, with field work at customer sites nationwide.