Remote Field Service Technician - Mail & Shipping (ME)

Pitney Bowes OY; Portland, Northern (ME, KY); Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

PB Benefits and Wellbeing Programs

Job summary

Pitney Bowes is seeking a Field Service Technician to support remote, field-based service around Portland, Maine. You will diagnose, repair, and install mailing and shipping equipment, working directly with customers to ensure seamless operations.

The role requires a valid driver’s license, the ability to lift 55+ lbs, and the willingness to drive within a 45-minute radius with occasional travel. A strong preference for experience with Windows/PC basics and electro-mechanical equipment.

Qualifications

• Must be legally authorized to work in the US (employer sponsorship not provided).
• Willing to travel locally in Portland, ME area and occasional travel as needed.
• Ability to lift 55+ lbs and perform physical work in field.
• Experience with field service or equipment repair is preferred.

Responsibilities

• Diagnose, repair, and troubleshoot hardware and software issues for mailing and shipping equipment.
• Install, service, and upgrade Pitney Bowes devices and ensure client training.
• Manage a multi-zip-code territory within 45 minutes of Portland, ME with up to 80% driving time.
• Provide exceptional customer service to drive client satisfaction and retention.
• Utilize hand tools and small power tools for repairs and installations.

Skills

Mechanical components

Electrical components

Driving (field)

Physical strength (55 lbs)

Driver's license

Clean driving record

Networking basics

Windows/PC basics

Electro-mechanical equipment

Job description

Pitney Bowes is seeking a Field Service Technician to support remote, field-based service around Portland, Maine. You will diagnose, repair, and install mailing and shipping equipment, working directly with customers to ensure seamless operations.

The role requires a valid driver’s license, the ability to lift 55+ lbs, and the willingness to drive within a 45-minute radius with occasional travel. A strong preference for experience with Windows/PC basics and electro-mechanical equipment.