Remote Field Service Technician - Batteries & Power

EnerSys Delaware Inc.; United States; Teletrabalho; USD 45 000 - 70 000; Tempo integral

Resumo da oferta

EnerSys Delaware Inc. is seeking a Field Service Technician to perform in-shop and field service, installing, repairing, and maintaining batteries, chargers, and DC power distribution gear at customer sites.

You will train customers, document results, and communicate effectively with both customers and internal teams. The role requires travel to customer sites, basic electrical understanding, and the ability to work flexible hours, including overnight trips as needed.

Qualificações

• High school diploma or equivalent or related experience.
• Basic knowledge of Microsoft Office and the Internet.
• Basic mechanical aptitude.
• Previous customer service experience in-field support.
• Able to read with comprehension and write documents in English.
• Able to perform basic math and solve simple equations.
• Flexible hours and after-hour call responsiveness.

Responsabilidades

• Travel to customer sites to install, repair, and perform preventative maintenance on batteries, chargers, and DC power distribution equipment.
• Interact with customers and colleagues at all levels.
• Provide on-site technical guidance and training.
• Document performance data and service reports.
• Troubleshoot and repair equipment, including batteries and related systems.
• Assist with safety and operational training at customer sites.
• Occasionally travel overnight and support training at EnerSys Service Centers.

Conhecimentos

Customer service in-field support

Basic mechanical aptitude

Microsoft Office

English reading/writing

Basic math

Flex hours / after-hours

Formação académica

High school diploma or equivalent

Ferramentas

Forklift operation

Driving

Descrição da oferta de emprego

EnerSys Delaware Inc. is seeking a Field Service Technician to perform in-shop and field service, installing, repairing, and maintaining batteries, chargers, and DC power distribution gear at customer sites.

You will train customers, document results, and communicate effectively with both customers and internal teams. The role requires travel to customer sites, basic electrical understanding, and the ability to work flexible hours, including overnight trips as needed.