Remote Field Service Pro — Industrial Equipment & Coding

Destaco; Chicago (IL); On-site; USD 44,000 - 53,000; Full time

Benefits offered by this job

Sign-on bonus

Discretionary bonus plan

Job summary

Markem-Imaje is seeking a self-motivated Field Service Representative in Chicago, IL with experience in industrial automation to install, repair, and maintain coding and marking equipment.

You will troubleshoot, train customers, and work with sales to support demos and service visits. Travel within NAM regions and occasional weekends.

A mechanical or electrical engineering degree plus 3–5 years field service is preferred; strong communication and ability to train diverse audiences required.

Qualifications

• BA in Mechanical or Electrical Engineering preferred.
• 3–5 years field service experience a plus.
• Strong knowledge of electrical, electronic, pneumatic, hydraulic and mechanical systems.
• Customer relationship management and training skills.
• Willing to travel on short notice; able to work independently.
• Ability to train diverse audiences.

Responsibilities

• Perform field service repair and maintenance on Markem-Imaje equipment.
• Resolve in-field operational issues and troubleshoot.
• Assess customer needs and recommend solutions.
• Install new equipment and provide customer training.
• Collaborate with sales for demos and follow-up.
• Develop technical competency through product trainings.

Skills

Field service

Electrical theory

Mechanical knowledge

Customer communication

Staff training

Travel readiness

Education

BA in Mechanical or Electrical Eng

Tools

PLC knowledge

Electrical schematics

Job description

Markem-Imaje is seeking a self-motivated Field Service Representative in Chicago, IL with experience in industrial automation to install, repair, and maintain coding and marking equipment.

You will troubleshoot, train customers, and work with sales to support demos and service visits. Travel within NAM regions and occasional weekends.

A mechanical or electrical engineering degree plus 3–5 years field service is preferred; strong communication and ability to train diverse audiences required.