Remote Field Service Manager - High-Voltage Installations

Ladders; United States; Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Flexible work

Paid leave

Learning programs

Job summary

Ladders is seeking a Field Service Manager to lead a remote GIS field service team focused on high-voltage installation, commissioning, maintenance, and service quality. The role emphasizes customer relationships, cost-effective execution, and collaboration with Sales on opportunities.

Ideal candidates bring a mechanical or electrical engineering background, 8–10 years in related sectors, and 3+ years of people management in project-based settings.

Qualifications

• Bachelor's degree in mechanical or electrical engineering or related field.
• 8–10 years in electrical power, energy, or related sectors.
• 3+ years of people management in a project-based environment.

Responsibilities

• Manage and lead the GIS field service team.
• Establish organizational goals and implement cost-effective plans.
• Oversee high-voltage field service operations and ensure service quality.
• Develop customer relationships and coordinate strategies for satisfaction.
• Collaborate with Sales on business opportunities and contract pursuits.
• Promote fair treatment and manage employee development and performance.
• Improve operations through reviews and implementation of productivity tools.

Skills

People management

Communication

Leadership

Project coordination

Education

Bachelor's degree in Mechanical or Electrical Engineering

Tools

Microsoft Office 365

SharePoint

SAP

High-voltage technologies knowledge

Job description

Ladders is seeking a Field Service Manager to lead a remote GIS field service team focused on high-voltage installation, commissioning, maintenance, and service quality. The role emphasizes customer relationships, cost-effective execution, and collaboration with Sales on opportunities.

Ideal candidates bring a mechanical or electrical engineering background, 8–10 years in related sectors, and 3+ years of people management in project-based settings.