Remote Field Service Engineer - NanoZoomer

Hamamatsu Corporation; United States; Remote; USD 100,000 - 115,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Coverage

Life Insurance

Vacation/Sick/Personal Time

Retirement Plans

Job summary

Hamamatsu Corporation is seeking a Field Service Engineer for the NanoZoomer line. This remote position involves performing preventive maintenance, diagnosing and repairing equipment, and leading installations while coordinating with customers and internal teams.

The role requires a Bachelor’s degree in a technical field and 3 years’ experience in failure analysis or semiconductor environments. Significant travel (50–75%) with some international opportunities is expected.

Qualifications

• Bachelor’s degree and 3 years’ experience in Failure Analysis or Semiconductor industry.
• Strong knowledge of NanoZoomer, FDSS, and FA product operation.
• Ability to diagnose complex mechanical, electrical, optical, and software issues.
• Travel up to 75% with potential international trips.

Responsibilities

• Independently perform preventive maintenance services.
• Diagnose and repair equipment failures.
• Lead product installations and system acceptance testing.
• Coordinate service activities with customers and internal departments.
• Provide technical guidance to Level 1 engineers.
• Maintain service documentation and reports.

Skills

Travel readiness

Troubleshooting

Verbal communication

Written communication

Schematics interpretation

Network knowledge

Customer training

Documentation

Education

Bachelor’s Degree in Electronics/Engineering/Physics/Material Science

Tools

NanoZoomer

FDSS

FA software

Oscilloscopes

Job description

Hamamatsu Corporation is seeking a Field Service Engineer for the NanoZoomer line. This remote position involves performing preventive maintenance, diagnosing and repairing equipment, and leading installations while coordinating with customers and internal teams.

The role requires a Bachelor’s degree in a technical field and 3 years’ experience in failure analysis or semiconductor environments. Significant travel (50–75%) with some international opportunities is expected.