Remote Field Service Engineer – NanoZoomer Systems

Hamamatsu Corporation; Oregon; Hybrid; USD 100,000 - 115,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Prescription

Retirement Plans

Vacation/Sick/Personal Time

Job summary

Hamamatsu Corporation is seeking a Field Service Engineer for NanoZoomer technology. The role focuses on preventive maintenance, diagnostics, and installations at customer sites, with significant travel and on-site customer interaction.

You will coordinate with internal teams and provide technical guidance to junior engineers. Ideal candidates have a Bachelor’s degree in electronics/engineering or related fields, strong knowledge of NanoZoomer, FDSS, and FA product operation, and the ability to

Qualifications

• Bachelor’s degree in Electronics, Engineering, Physics, or Material Science with relevant experience.
• Ability to diagnose complex mechanical, electrical, optical, and software issues.
• Strong communication and documentation skills.

Responsibilities

• Independently perform preventive maintenance services.
• Independently diagnose and repair equipment failures.
• Lead standard product installations and system acceptance testing.
• Manage customer service activities and expectations.
• Perform software updates, hardware upgrades, and system integrations.
• Coordinate service activities with customers and internal departments.
• Provide technical guidance and mentoring to Level 1 engineers.
• Maintain accurate service documentation and reports.

Education

Bachelor’s Degree in Electronics, Engineering, Physics, or Material Science

Tools

NanoZoomer

FDSS

FA product operation

Job description

Hamamatsu Corporation is seeking a Field Service Engineer for NanoZoomer technology. The role focuses on preventive maintenance, diagnostics, and installations at customer sites, with significant travel and on-site customer interaction.

You will coordinate with internal teams and provide technical guidance to junior engineers. Ideal candidates have a Bachelor’s degree in electronics/engineering or related fields, strong knowledge of NanoZoomer, FDSS, and FA product operation, and the ability to