Field Service Engineer – Failure Analysis (Hybrid, NJ)

Hamamatsu Corporation; Finderne (NJ); Hybrid; USD 115,000 - 130,000; Full time

Job summary

Hamamatsu Corporation in Bridgewater, NJ is seeking a Field Service Engineer specializing in failure analysis. You will perform on-site repairs, maintenance, upgrades, and installations for a diverse customer base, with travel 50-75% (possible international).

Requires a Bachelor's in Electronics/Engineering/Physics/Materials Science and 3 years in failure analysis or semiconductor industries, plus strong troubleshooting and IT skills. Hybrid work model.

Qualifications

• Bachelor's Degree in Electronics, Engineering, Physics, or Materials Science with 3 years' experience in Failure Analysis or Semiconductor industry.

Responsibilities

• On-site service including repairs, maintenance, upgrades and installations to meet quality standards and minimize downtime.
• Provide timely phone and email support to help troubleshoot problems and decide on a course of action (factory contact, onsite visit, or remote access).
• Install and relocate demo/loaner equipment and assist in system relocations as needed.
• Assist in ongoing sales by demonstrating operation of equipment to prospective customers.
• Manage parts inventory and tools; coordinate with factory for critical parts.
• Record activities in Service Management system and generate service reports for customers; submit travel expense reports.
• Schedule and manage travel plans in coordination with customer schedules.

Skills

Troubleshooting

Verbal and written communication

Mechanical ability

Reading schematics

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Education

Bachelor's Degree in Electronics or Engineering or Physics or Materials Science

Tools

Digital voltmeters

Oscilloscopes

Computer hardware installation

Microsoft Word

Microsoft Excel

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Windows OS

Job description

Hamamatsu Corporation in Bridgewater, NJ is seeking a Field Service Engineer specializing in failure analysis. You will perform on-site repairs, maintenance, upgrades, and installations for a diverse customer base, with travel 50-75% (possible international).

Requires a Bachelor's in Electronics/Engineering/Physics/Materials Science and 3 years in failure analysis or semiconductor industries, plus strong troubleshooting and IT skills. Hybrid work model.