Remote Field Service Engineer: Mechanical & ElectroMechanical

Instron

Fairfield (NJ)

On-site

USD 52,000 - 61,000

Full time

14 days+

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Job summary

Instron is seeking a Field Service Engineer to support customers across New Jersey from a home-based position. You will travel to facilities to calibrate equipment, perform maintenance, and troubleshoot issues, becoming the trusted technical expert for peak performance.

Preferred candidates hold an engineering technology degree, strong troubleshooting ability, and experience reading schematics. The role includes training customers, documenting service activities, and occasional travel outside

Qualifications

Associate's or Bachelor's degree in Engineering Technology, Electronics, Mechanical Engineering, Mechatronics, or a related technical field.
Military technical experience or trade school training may be considered in place of a degree.
Strong mechanical and electrical troubleshooting skills.
Ability to read electrical schematics and mechanical drawings.
Comfortable working with Windows-based computers and technical software.
Excellent organization, communication, and customer service skills.
Ability to work independently with minimal supervision.

Responsibilities

Travel to customer facilities to perform preventive maintenance, equipment calibration, troubleshooting and repairs, and installation and commissioning of new systems.
Diagnose mechanical, electrical, and software-related issues.
Provide customers with technical guidance and hands-on training.
Complete accurate service documentation, field reports, and expense reports.
Maintain a high level of professionalism and customer satisfaction during every service visit.
Follow all company and customer safety procedures.
Support customers throughout New Jersey, with occasional travel to other regions as business needs require.