Field Service Engineer

Instron; Town of Florida (NY); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Company vehicle

Tools and equipment provided

Flexible working conditions

Job summary

Instron is seeking a Field Service Technician based in the Jacksonville, FL area. This role involves traveling to customer sites to perform maintenance, repair, and installation of Instron products. Candidates should possess a technical degree or equivalent experience and strong customer service skills.

The position requires a significant level of autonomy and entails traveling within Florida and Georgia, with up to 40% overnight travel. A company vehicle, tools, and equipment will be provided.

Qualifications

• Ability to read and interpret technical information involving mechanics and electronics.
• High level of autonomy and superior time-management skills.
• Familiarity with PCs and Windows applications.

Responsibilities

• Perform verification, preventative maintenance, repair, and installation on Instron products.
• Travel to customer sites primarily in northern Florida to southeastern Georgia.
• Up to 40% overnight travel expected.

Skills

Field service experience

Organizational skills

Customer-service skills

Technical information comprehension

Blueprint interpretation

Education

Two- or four-year technical degree

Military or trade school training

Job description

Job Description

Instron is a global organization that designs, manufactures, sells and services mechanical testing systems.

What You Will Do

Working from home in the Jacksonville, FL area, you will travel to customer sites to perform verification, preventative maintenance, repair, and installation on a wide range of Instron products. You will be provided with a company vehicle, appropriate tools and equipment, including a laptop, cell phone, and MI-FI device. Your regional responsibility covers northern Florida to southeastern Georgia, with occasional travel to other U.S. locations, with up to about 40% overnight travel.

Qualifications

Successful applicants will have a two- or four-year technical degree from an accredited university, or equivalent military or trade school training. They must be able to read, comprehend, and interpret basic technical information involving mechanics and electronics associated with material testing systems, interpret blueprints and schematics, understand electrical, mechanical, and electronic systems, and be familiar with PCs and Windows applications. This role requires a high level of autonomy, superior organizational, time‑management, and customer‑service skills.

• Prior field service experience strongly preferred
• Automation systems experience is a plus
• Experience performing preventative or corrective maintenance on servo hydraulic systems preferred
• Experience with materials testing preferred, but not required
• Experience delivering hands‑on and classroom training on technical topics preferred

Equal Employment Opportunity

ITW is an equal‑opportunity employer. We value our colleagues’ unique perspectives, experiences, and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.