Remote Field Service Engineer, Life Sciences Diagnostics

Beckman Coulter Life Sciences; Schaumburg (IL); Remote; USD 40,000 - 54,000; Full time

Benefits offered by this job

Sales incentive pay

Remote work arrangement

Competitive benefits

Job summary

Beckman Coulter Life Sciences, a Danaher operating company, is seeking a Field Service Engineer to drive customer satisfaction across the Chicago area. You will perform preventive maintenance, upgrades, and service on instrumentation, with up to 50% travel and remote work options.

Requires 3+ years field service or related degree, strong customer communication, and ability to build relationships to support district revenue growth. Familiarity with PowerBI, Salesforce, and ServiceMax is a plus.

Qualifications

• High School Diploma or GED with 3+ years Field Service experience OR Associate’s degree in mechanical or electrical engineering, biological or life science, or equivalent military experience
• Experience using standard test equipment to troubleshoot and service instrumentation
• Excellent customer communication skills, with the ability to clearly convey information and build strong relationships
• Travel up to 50% to cover the region

Responsibilities

• Drive urgency to address customer needs with a first time fix mindset
• Manage a customer account and identify value-add opportunities (reagents, consumables, new equipment, etc.)
• Build and grow customer relationships; contribute to district revenue growth and annual targets; support field service maintenance and lead generation partnerships

Skills

Customer communication

First time fix

Relationship building

Computer literacy

Education

High School Diploma / GED & 3+ yrs Field Service or Associate’s degree in engineering/science

Bachelor’s degree in a scientific discipline

Tools

PowerBI

Salesforce

ServiceMax

Microsoft Office

Job description

Beckman Coulter Life Sciences, a Danaher operating company, is seeking a Field Service Engineer to drive customer satisfaction across the Chicago area. You will perform preventive maintenance, upgrades, and service on instrumentation, with up to 50% travel and remote work options.

Requires 3+ years field service or related degree, strong customer communication, and ability to build relationships to support district revenue growth. Familiarity with PowerBI, Salesforce, and ServiceMax is a plus.