Remote Field Service Engineer – Life Sciences

Beckman Coulter Life Sciences; Chicago (IL); Remote; USD 40,000 - 54,000; Full time

Benefits offered by this job

Benefits package

Paid time off

Medical/dental/vision insurance

401(k) plan

Job summary

Beckman Coulter Life Sciences, part of Danaher, seeks a Field Service Engineer to support customers in the Midwest region with on-site and remote service coverage from Chicago and surrounding suburbs. The role emphasizes timely maintenance, upgrades, and strong customer relationships to ensure satisfaction and uptime.

The ideal candidate has a strong background in troubleshooting instrumentation, plus hands-on experience and excellent communication skills.

Qualifications

• High School Diploma or GED with 3+ years Field Service experience or an Associate’s degree in a related science/engineering discipline.
• Experience using standard test equipment to troubleshoot and service instrumentation.
• Excellent customer communication skills, with the ability to clearly convey information and build strong relationships.

Responsibilities

• Drive urgency to address customer needs with a first-time fix.
• Manage a customer account, identifying where additional services or products can add value.
• Support district revenue targets and growth through maintenance and cross-sell initiatives.

Skills

Troubleshooting

Customer communication

Account management

Education

High School Diploma or GED + 3+ years Field Service

Associate’s degree in mechanical or electrical engineering or life sciences

Tools

PowerBI

Salesforce

ServiceMax

Job description

Beckman Coulter Life Sciences, part of Danaher, seeks a Field Service Engineer to support customers in the Midwest region with on-site and remote service coverage from Chicago and surrounding suburbs. The role emphasizes timely maintenance, upgrades, and strong customer relationships to ensure satisfaction and uptime.

The ideal candidate has a strong background in troubleshooting instrumentation, plus hands-on experience and excellent communication skills.