Remote Field Service Engineer – Life Sciences & Diagnostics

Beckman Coulter Life Sciences; Elk Grove Village (IL); Remote; USD 40,000 - 54,000; Full time

Benefits offered by this job

Remote work eligible

Comprehensive benefits package

Job summary

Beckman Coulter Life Sciences in the United States is seeking a Field Service Engineer to manage customer accounts, perform preventive maintenance, and drive service revenue in the Midwest region. This role covers Chicago and surrounding suburbs with remote work options where eligible.

You will troubleshoot instrumentation, coordinate with the North Central Service Manager, and build strong customer relationships while achieving annual revenue targets and cross-selling opportunities.

Qualifications

• High School Diploma or GED with 3+ years Field Service experience; or Associate’s degree in engineering, biology or life sciences.
• Experience using standard test equipment to troubleshoot and service instrumentation.
• Excellent customer communication and relationship-building skills.

Responsibilities

• Ensure customer satisfaction in all aspects of the job and acts as a customer advocate.
• Increase throughput, decrease downtime, and perform preventive maintenance and upgrades as needed.
• Support district revenue targets and collaborate with Sales on leads and service growth.

Skills

Customer communication

Troubleshooting

Field service experience

Time management

Education

Associates degree in engineering or life sciences

High School Diploma or GED

Tools

MS Office

PowerBI

Salesforce

ServiceMax

Job description

Beckman Coulter Life Sciences in the United States is seeking a Field Service Engineer to manage customer accounts, perform preventive maintenance, and drive service revenue in the Midwest region. This role covers Chicago and surrounding suburbs with remote work options where eligible.

You will troubleshoot instrumentation, coordinate with the North Central Service Manager, and build strong customer relationships while achieving annual revenue targets and cross-selling opportunities.