Remote Field Service Engineer – Life Sciences

Beckman Coulter Life Sciences; Skokie (IL); Remote; USD 40,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401(k) plan

Remote work option

Job summary

Beckman Coulter Life Sciences, a Danaher operating company, is seeking a Field Service Engineer to cover the Chicago area and surrounding suburbs from the Midwest district. The role focuses on timely service delivery, preventive maintenance, and customer satisfaction with a strong emphasis on first-time fixes.

You will travel up to 50% with occasional overnight stays, troubleshooting instrumentation, and building lasting customer relationships while supporting revenue growth and service

Qualifications

• High School Diploma or GED with 3+ years Field Service experience or an Associate’s degree in mechanical or electrical engineering, biological or life science, or equivalent military experience.
• Experience using standard test equipment to troubleshoot and service instrumentation.
• Excellent customer communication skills, with the ability to clearly convey information and build strong relationships.

Responsibilities

• Drive a sense of urgency to ensure customer needs are addressed promptly and with an emphasis on a “first time fix.”
• Manage a customer account in its entirety and identify where to add value by offering other services (reagents, consumables, equipment leads, service on non‑agreement instruments).
• Build and grow strong customer relationships while contributing to district revenue targets and supporting field service maintenance growth.

Skills

Customer communication

Problem solving

Education

Associate’s degree in mechanical or electrical engineering, biological or life science

Bachelor’s degree in a scientific discipline

Tools

PowerBI

Salesforce

ServiceMax

Microsoft Office Suite

Job description

Beckman Coulter Life Sciences, a Danaher operating company, is seeking a Field Service Engineer to cover the Chicago area and surrounding suburbs from the Midwest district. The role focuses on timely service delivery, preventive maintenance, and customer satisfaction with a strong emphasis on first-time fixes.

You will travel up to 50% with occasional overnight stays, troubleshooting instrumentation, and building lasting customer relationships while supporting revenue growth and service