Remote Field Service Engineer - Instrumentation

PerkinElmer; USA; Remote; USD 60.000 - 90.000; Vollzeit

Zusammenfassung

PerkinElmer is seeking a Field Service Engineer to deliver high-level customer support for instrumentation at customer sites in Minnesota and western Wisconsin, with primary remote field coverage. The role involves installation, maintenance, validation and repair of PerkinElmer systems and multivendor equipment, ensuring timely service and adherence to warranty and service contracts.

The candidate will perform preventative maintenance, respond to service requests, and maintain up-to-date

Qualifikationen

• Bachelor’s degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related military experience and 2 plus years of experience in the ability to troubleshoot, repair, and provide qualification services in a laboratory setting
• Associate degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related military experience and 4 plus years of experience in the ability to troubleshoot, repair, and provide qualification services in a laboratory setting

Aufgaben

• Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service
• Drive toward zero service recalls
• Complete assigned preventive maintenance calls at customer sites within prescribed time frame and established performance standards
• Provide scheduled preventative maintenance for contract customers, remedial maintenance for non-contract customers billed at an hourly rate and all warranty services
• Demonstrate knowledge of and adherence to the Installation, warranty, and service contract provisions to provide adequate billing information to the customer

Jobbeschreibung

PerkinElmer is seeking a Field Service Engineer to deliver high-level customer support for instrumentation at customer sites in Minnesota and western Wisconsin, with primary remote field coverage. The role involves installation, maintenance, validation and repair of PerkinElmer systems and multivendor equipment, ensuring timely service and adherence to warranty and service contracts.

The candidate will perform preventative maintenance, respond to service requests, and maintain up-to-date